Aircall is a SaaS solution in the cloud. It enables you to manage your telephone platform and all your calls, thanks to software that is implemented in the helpdesk. Calls can be linked to a CRM, enabling better tracking and enrichment of the customer database. Setting up a call center for companies takes just a few minutes, and lines can be set up in France or anywhere in the world. Aircall is collaborative, so you can add elements from anywhere in the world at the same time. It's also a solution that can be accessed from any device, making it easy to switch from phone to computer.
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The Aircall connector enables automated user management operations on the Aircall platform. The first operation is to list users with an Aircall account. It is also possible to create Aircall accounts by specifying account parameters such as surname, first name, e-mail address, etc. It is also possible to delete the Aircall account of a user who leaves the company, for example.
The Aircall connector uses the Aircall platform's APIs to automate user management. These APIs are called directly by the Youzer platform using identifiers (API key and API token) that you can generate on your Aircall instance. These identifiers must be entered when configuring the connector in your Youzer instance.
