Gorgias specializes in customer service solutions for e-businesses.
The company offers a platform that centralizes and automates customer interactions across various channels, including email, social networks and live chats.
Gorgias' goal is to enable companies to provide fast, personalized customer service by using artificial intelligence tools to manage routine requests and provide detailed performance analysis.
The company is particularly appreciated for its ability to integrate with popular e-commerce platforms such as Shopify, Magento and BigCommerce.