Gorgias is a company specializing in customer service solutions for e-commerce businesses.
The company offers a platform that centralizes and automates interactions with customers across various channels, including emails, social networks, and live chats.
Gorgias' objective is to enable companies to provide fast and personalized customer service by using artificial intelligence tools to manage common requests and provide detailed performance analyses.
The company is particularly valued for its ability to integrate with popular e-commerce platforms like Shopify, Magento, and BigCommerce.
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