We're recruiting!

Join us and work in an exciting environment 😀

We're looking for our future colleagues!

Would you like to be part of an exciting adventure in a constantly changing sector where everything is being invented every day?

We look forward to hearing from you!

Above all, you're joining a team spirit

At Youzer, we firmly believe in meeting the evolving needs of our customers. They are at the heart of our concerns.

Customer dissatisfaction is not an option 🚀 and all our processes are geared towards a smooth user experience.

Youzer is a French response 🟦⬜🟥 to a simple but complex need: automating employee arrivals and departures for IT teams.
This big need is called IAM, identity and access management.

Our team is resolutely committed to offering a simple, turnkey solution to ease the day-to-day burden on IT teams. We've said goodbye to the cumbersome, ill-adapted solutions coming mainly from the US, and we've adapted an innovative approach to offer our customers (small and medium-sized businesses) an identity and access management experience like no other.

5 good reasons to work with us :

  • We're very flexible when it comes to where we work. Our offices are in Paris, so you can come whenever you like.
  • We hold two seminars a year and enjoy getting together after work for 🍻 🙈.
  • You'll be listened to, and your ideas and suggestions will be a real asset in developing Youzer.
    You have a great deal of freedom in the way you organize your work.
  • We have great respect for our customers, and our relationships with them are excellent.
  • You'll enjoy a host of benefits: Alan mutual insurance, transport reimbursement, RTT, Swile luncheon vouchers and more but 🤫.

Our job offers

Send us your CV and a few lines explaining why you would like to join Youzer.

Customer success manager

Are you looking for an exciting opportunity in customer relationship management within a dynamic IT company? Do you have good interpersonal skills and a desire to support customers in their use of Youzer? We have an excellent opportunity for you!

Responsibilities :
As Customer Success Manager at Youzer, you will play a key role in the follow-up and satisfaction of our customers. Your responsibilities will include:

  • Ensure complete follow-up of customer relations, from integration to ongoing use of the Youzer platform.
  • Ensure customer satisfaction by responding to their needs and solving their problems effectively and proactively.
  • Help users make the most of the Youzer platform, by providing advice and personalized support.

Qualifications:
We are looking for a candidate with the following qualifications:

  • Demonstrated experience in supporting customers, preferably in the field of information technology.
  • Excellent oral and written communication skills.
  • IT skills are a real plus, as you'll be interacting with people from the IT department.

If you are motivated to join a dynamic team and contribute to the success of our customers, we would be delighted to receive your application.

We are committed to ensuring equal opportunities for all applicants. No discrimination will be tolerated. All applicants will be assessed solely on the basis of their professional qualifications.

Join us at Youzer for a rewarding and challenging professional adventure!

👉🏼 Apply on contact@youzer.net

Integration & Customer Support Project Manager

Youzer, who are we?Youzer is an innovative start-up specializing in identity and authorization management (IAM). Our Saas solution is recognized for its simplicity and effectiveness in securing information systems. As part of our growth, we are looking for an Integration Project Manager to strengthen our dynamic, human-sized team.
Your responsibilities:Reporting directly to the Technical Director, you will be responsible for managing the integration and configuration of our Youzer solution within our customers' IT environments. Your main responsibilities include, but are not limited to:

  • Analyze customer needs and guide customers in their choices to facilitate the implementation of the Youzer solution.
  • Act as a key contact for customers throughout the project, ensuring transparent communication and responding to their needs and concerns.
  • Ensure the technical and functional configuration of the solution in line with the customer's context.
  • Support customers in their use of the solution.
  • Guarantee customer satisfaction and follow-up by providing level 1 and 2 support.

Qualifications:
We are looking for a candidate with the following qualifications:

  • BAC+3 or equivalent, with a specialization in IT or project management.
  • At least 3 years' professional experience in IT project management, preferably in the field of information systems security.
  • Good project management and organizational skills, you'll be working on several projects at the same time.
  • Strong interpersonal skills and ability to work as part of a team, collaborating with a variety of contacts (customers, technical teams, partners).
  • You're a good listener and very comfortable communicating, with an ability to understand customer needs and respond proactively.
  • Mastery of project management methodologies (e.g. Agile, Scrum) and project tracking tools (e.g. JIRA, Trello).
  • Knowledge of IT security technologies and directory systems (LDAP, Active Directory) would be an asset.

Even if you don't have 100% of the skills but you recognize yourself in this vacancy or it makes you want to, apply 😊, we'll get you up to speed!

We are committed to ensuring equal opportunities for all applicants. No discrimination will be tolerated. All applicants will be assessed solely on the basis of their professional qualifications.

Join us at Youzer for a rewarding and challenging professional adventure!

👉🏼 Apply at contact@youzer.net

Unsolicited application

Can't find what you're looking for? Don't hesitate to send us your application, even if we don't have any positions open at the moment, it may give us some ideas!

We are committed to guaranteeing equal opportunities for all applicants. No discrimination will be tolerated. All applicants will be assessed solely on the basis of their professional qualifications.

👉🏼 Apply at contact@youzer.net

Hey! you know the drill :) We use anonymous data analysis cookies. By "Accept all cookies", you help us understand (anonymous) page views. Learn more about our privacy policy.