Welcome to the Youzer website. This site is managed by Youzer and has been created to provide information about our company and its content, as well as the data linking platform and related services (with the site, the "service(s)") to visitors to our service. This privacy policy defines Youzer's policy regarding information, including personally identifiable information and other information that is collected from visitors to the Site and Services.
Our Service enables you to integrate and create commands for various third-party online services. To take advantage of this functionality, you may need to authenticate, register, or log in to third-party services through the Service or on their respective providers' websites. When you enable linking or connection to third-party services through the Service, we collect the information necessary to allow the Service to access that third-party service and your data and content contained within that third-party service ("Login Credentials"). We store your Login Credentials long enough to enable connection to the third-party service.
When you enable the service to link content and data between third-party services, the third-party services will give us access to certain information that you may have provided to the third-party services, and we will use, store, and disclose that information in accordance with this privacy policy and the rules you have set to govern the linking. However, please remember that the manner in which third-party services use, store, and disclose your information is governed by the policies of those third-party services, and Youzer will have no responsibility or liability for the privacy practices or other actions of third-party services that may be enabled within the service.
We may retain certain non-identifiable personal information relating to data or content linked between Third-Party Services (for example, the date of sending, link configuration, names of Third-Party Services) for the purpose of improving our Services and as described below in the section "Non-Identifiable Data".
We use a third-party payment processor to handle payments made to us. As part of processing these payments, we do not retain any personally identifiable information or financial information, such as credit card numbers. Instead, all such information is provided directly to our third-party processor, Stripe, whose use of your personal information is governed by its privacy policy, which can be found at https://stripe.com/us/privacy.
When you interact with us through the Services, we may collect Personal Data and other information about you, as described in more detail below:
We collect your personal data when you voluntarily provide us with such information, such as when you contact us with a request for information, respond to one of our surveys, register to access Youzer services, or use certain Youzer services. Wherever Youzer collects personal data, we endeavor to provide a link to this privacy policy. You may choose to unsubscribe at any time by contacting support at contact@youzer.net, you may also contact us to object to your information being used for purposes other than those for which it was originally collected.
By voluntarily providing us with personal data, you consent to our use of it in accordance with this privacy policy. If you provide Personal Data to the Services, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of Youzer and the authorized third parties mentioned herein located in the United States. The Personal Data you provide may be accessed at any time through your account, or you may contact our customer service department at contact@youzer.net if you need help accessing your account.
In connection with the operation of the Services, we may use a technology called “cookies”. A cookie is a piece of information that the computer hosting our services gives to your browser when you access the services. Our cookies help provide additional functionality to the Services and help us analyze Services usage more accurately. For example, our services may place a cookie on your browser that allows you to access the services without needing to remember and enter a password more than once during a visit to the services. In all cases where we use cookies, we do not collect personal data unless you give us permission to do so. On most web browsers, you will find a “help” section on the toolbar. Please refer to this section to learn how to be notified when you receive a new cookie and how to disable cookies. We recommend that you leave cookies enabled because they allow you to take advantage of some of the features of the services.
In a continuing effort to better understand and serve users of the Youzer services, Youzer often conducts research on its customer demographics, interests and behavior based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and Youzer may share this aggregate data with its affiliates, agents and business partners. This aggregate information does not identify you personally. Youzer may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.
We will retain any information you provide to us until you delete your account with the Youzer service.
Youzer will not sell or rent to any third party any of the personal information or data you provide to us. Youzer uses the personal data you provide in a manner that is consistent with this Privacy Policy. If you provide personal data for a certain reason, we may use the personal data in connection with the reason for which it was provided. For example, if you contact us by email, we will use the personal data you provide to answer your question or resolve your problem. Also, if you provide Personal Data in order to obtain access to the Youzer Services, we will use your Personal Data to provide you with access to such services and to monitor your use of such services. Youzer and its subsidiaries and affiliated companies (the "Youzer Related Companies") may also use your Personal Data and other non-personally identifiable information collected through the Services to help us improve the content and functionality of the Services, to better understand our users, and to improve the Youzer Services. Youzer and its affiliated companies may use this information to contact you in the future to inform you about services we believe will be of interest to you. In this case, each communication we send to you will contain instructions allowing you to "opt out" of receiving future communications. In addition, if at any time you wish not to receive any future communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below.
If Youzer intends to use personal data in a manner inconsistent with this privacy policy, you will be informed of this intended use before or at the time the personal data is collected.
You can visit the Services without providing Personal Data. If you choose not to provide Personal Data, you may not be able to use certain Youzer Services.
Youzer's business is not to sell your information. We consider this information to be an essential part of our relationship with you. However, there are certain circumstances in which we may share your personal data with certain third parties without informing you, as set forth below:
As we develop our business, we may sell or buy businesses or assets. In the event of a sale, merger, reorganization, dissolution, or similar event, personal data may be among the transferred assets. Youzer remains liable for any subsequent transfers to third parties of personal information relating to individuals from the EU and Switzerland received under the EU-US and Swiss-US Privacy Shield frameworks.
We may also share your personal data with our affiliated companies for purposes consistent with this privacy policy.
Youzer, like many companies, sometimes engages other companies to perform certain functions related to the business. These functions include, for example, sending information, managing databases, and processing payments. When we employ another company to perform a function of this nature, we only provide it with the information it needs to perform its specific function.
Youzer may disclose your personal data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Youzer, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.
Youzer complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. Youzer has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. Youzer is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC). If there is any conflict between the terms of this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit Data Privacy Framework.
In compliance with the Privacy Shield principles, Youzer is committed to resolving complaints regarding the collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our privacy policy should first contact Youzer at: contact@youzer.net.
Youzer also commits to forwarding unresolved Privacy Shield complaints to PrivacyTrust, an alternative dispute resolution service provider located in the United Kingdom. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact Communications House, 26 York Street, London, W1U 6PZ for more information or to file a complaint. The services of Communications House are provided to you free of charge.
Finally, as a last resort and in limited situations, individuals from the EU and Switzerland can seek redress from the Privacy Shield Panel, a binding arbitration mechanism.
In the event of transfer to third parties of personal information concerning individuals from the EU and Switzerland received within the framework of the EU-U.S. and Swiss-U.S. Privacy Shield, Youzer remains responsible.
This privacy policy does not apply to any personal data collected by Youzer other than personal data collected through the services. This Privacy Policy does not apply to any unsolicited information you provide to Youzer through the Services or by any other means. This includes, without limitation, information posted to public areas of the Services, such as bulletin boards (collectively, "Public Areas"), any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, "Unsolicited Information"). All Unsolicited Information shall be deemed non-confidential and Youzer shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution.
If you are invited to join a Youzer team account and you accept the invitation, you agree that some of your information will be shared with the team account holder and other team members. In particular, the team account holder will have access to your name, email address, avatar (if applicable) and task usage, and other team members will have access to your name, email address and avatar (if applicable). Any information you share through a team account, including Zaps you create or third-party services you connect to, will be available to all team members of the team account you have joined. You are solely responsible for any information you share through a team account, which is posted at your own risk.
Youzer does not knowingly collect personal data from children under the age of 13. If you are under 13, please do not submit any personal data through the Services. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce our Privacy Policy by instructing their children never to provide personal data on the Services without their permission. If you have reason to believe that a child under the age of 13 has provided personal data to Youzer through the Services, please contact us, and we will endeavor to delete that information from our databases.
This privacy policy applies only to the Services. The Services may contain links to other websites not managed or controlled by Youzer (the "Third-Party Sites"). The policies and procedures we described here do not apply to Third-Party Sites. Links from the Services do not imply that Youzer endorses or has reviewed the Third-Party Sites. We suggest contacting those sites directly for information on their privacy policies.
Youzer takes reasonable steps to protect personal data provided through the Services from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error-free. In particular, email sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any personal data to Youzer via the Internet.
Our services and business may change from time to time. As a result, it may sometimes be necessary for Youzer to make changes to this privacy policy. Youzer reserves the right to update or modify this privacy policy at any time and from time to time. If we make any changes, we will post the changes to this privacy policy on this page and will indicate at the top of this page the date these terms were last revised. We will also notify you, either through the service user interface, in an email notification or through other reasonable means. Please review this policy periodically, and especially before you provide any personal data. Any changes will become effective no earlier than fourteen (14) days after they are posted, except for changes addressing new functions of the Service or changes made for legal reasons, which will be effective immediately. This privacy policy was last updated on the date indicated above. Your continued use of the service after the effective date of such changes constitutes your acceptance of the new privacy policy.