GLPI is an open-source IT service management (ITSM) solution.
GLPI's main features are a helpdesk with ticketing, an inventory of the company's hardware resources, administrative and financial management, project management and user management with the creation of security groups and role assignments.
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The GLPI connector allows you to manage any type of information available in GLPI from Youzer. This connector has a "universal connector" engine, which allows you to configure the various requests according to the actions you want to perform. For example, it is possible to import all devices and their various characteristics (serial number, model, etc.) into Youzer using the GLPI connector, and then manage hardware allocations from Youzer.
The GLPI connector uses the universal connector technology, and therefore requires the installation of an agent on one of the local servers with access to the GLPI database. Configuring the requests allows you to customize the desired actions.
