Frontapp is a SaaS solution for centralizing business conversations. All internal, external, SMS, and social network conversation channels are gathered in one place, which allows for better conversation tracking. Each person on a team can respond to customer messages, and in real-time, their colleagues can see it. You can also create notes for the team in emails, and all of this is shareable with any member of the company. Automation rules save teams time. Front offers a better vision of communication and therefore a considerable time saving to understand a conversation as a whole. The software allows integration with many other applications such as Slack, Salesforce, etc.
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The Front connector allows you to manage the various users who have an account to access the Front software (FrontApp). The connector will list, create, modify, activate, or suspend accounts according to the desired automation. The main attributes managed are the first name, last name, and login email address.
The Front connector uses the Front SCIM APIs. These APIs are not available for the initial Front plans, so it is important to verify that these APIs are enabled for your Front instance. Once the API key is generated in Front and configured on the Front connector on Youzer, the list of accounts appears in a few seconds and you can begin to automate the first account provisioning operations.
