Offboarding is the final stage of a user's lifecycle within a company. It's the departure of an employee, encompassing all measures implemented by the company to ensure the smoothest possible transition.
These steps range from a simple leaving party to the removal of access to company software.
The offboarding process is often neglected to the detriment of the other stages of an employee's life cycle, especially onboarding.
To onboard an employee, HR sets up a process to ensure they quickly feel comfortable within the company and are operational with the assignment of software packages. This step represents a major challenge, but offboarding is just as important.
Some companies may overlook the departure of an employee, thinking, "We won't see them again anyway." But this is a serious mistake!
It is essential to support an employee during their departure, whether due to dismissal or their own volition.
Why worry about offboarding?
The departure of an employee must be taken seriously. Let's take the case of an employee who left a company on bad terms. His departure left him with a very bad memory that he can spread to other companies or on social networks with negative reviews. And yes, it is possible that he will remain in the same field or sector of activity. For a good company image, it's a failure.
Often, when an employee leaves a company, they may return a few years later with better skills and knowledge. It would be a shame to permanently lose a good element. That's why you should always leave a good impression.
Let's go further and imagine the worst. If the employee still has access to certain company applications, then it can be very dangerous if they decide to sabotage your activities. There is therefore a significant security issue as well.
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How to improve the offboarding process?
During an offboarding process, it is important to consider both the human and technical aspects.
- Inform teams, organize a farewell party
- Pass on ongoing tasks to teams
- Conduct a final interview to gather feedback.
- Manage administrative aspects.
- Maintain contact with the employee.
From a technical standpoint, it is recommended to close or suspend accounts, transfer user rights, and request the return of equipment.
To facilitate the implementation of these offboarding process improvement points, we offer a solution with Youzer to automate the process.
Features that may be of interest to you include the suspension or deletion of accounts upon departure. A notification appears on your dashboard to inform you of arrivals and departures to facilitate the management of your stock and licenses.
