Zendesk Connector

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What is Zendesk?

Zendesk Chat (formerly Zopim) is a SaaS messaging and chat system to facilitate conversation with customers and provide a smooth and enjoyable experience on any discussion channel: website, email, social networks, etc. Zendesk Chat includes an automation part allowing a bot to take over and even initiate the conversation with customers/prospects. It is possible to create workflows to respond and discuss 24/7. It also allows you to have a number of data in real time such as the number of customers on a page, the time of visit etc, which will allow you to make instant decisions or on the contrary to build a long-term strategy based on your visits.

What does the Zendesk connector do?

Connect Zendesk chat to Youzer and immediately get an accurate view of users with a Zendesk account. Connect your HRIS and your IS (e.g. AD) and reconcile your users with their accounts.

Manage all your users, their accounts, and your software on a single platform.

How does the Zendesk connector work?

link to the editor of
Zendesk
Automate user account management on Zendesk
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Youzer centralizes your account, user, and application information. You can manage Zendesk and all your applications in one place. Automate account creation, modification, and suspension, manage your users, and secure your IT.

Discover how to manage your users and their access