ActiveCampaign is a company specializing in marketing automation, customer service, and customer relationship management (CRM).
Presentation and services
- Marketing Automation :
- Email Campaigns: ActiveCampaign allows users to create, customize, and send targeted email campaigns. Users can segment their contact lists to ensure the right message reaches the right people.
- Task Automation: The platform offers automated workflows that help automate repetitive tasks, such as sending email follow-ups, internal notifications, or updating contact information.
- CRM and sales management :
- Interaction tracking: ActiveCampaign's CRM helps businesses track all interactions with their customers, including emails, calls, meetings, and notes.
- Lead Management: Companies can manage their prospects and track them throughout the sales cycle, from initial contact to closing the sale.
- Customer service :
- Automated customer support: ActiveCampaign offers tools to automate customer support, including automated responses and ticket management.
- Personalized interactions: The platform allows you to personalize interactions based on the information available on the customer, thereby improving the customer experience.